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A WIN10 update froze my laptop and I did not successfully back up the paid for 2018 download and saved 2017/16 when I had to total reset laptop, how can I recover ?

Regarding the 2018, I was never sent a CD...
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CarissaM
Expert Alumni

A WIN10 update froze my laptop and I did not successfully back up the paid for 2018 download and saved 2017/16 when I had to total reset laptop, how can I recover ?

If you are looking to redownload the software to file your taxes, you can do so by following the instructions below. 

https://ttlc.intuit.com/replies/3302070

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