You'll need to sign in or create an account to connect with an expert.
Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.
Since the state changed the state tax return that was filed they will be mailing an explanation in the next few weeks of what was changed and why it was changed.
Also see this TurboTax support FAQ for state department of revenue contacts for assistance, by state - https://ttlc.intuit.com/turbotax-support/en-us/help-article/state-taxes/contact-state-department-rev...
Your friend's state refund may have been reduced by the state if your friend owed back taxes or child support. Or your friend may have had outstanding tickets for traffic violations; there are some states in which a state refund can be offset for upaid traffic fines or tickets. Or maybe your friend simply made a mistake on their return. We cannot see your friend's information so we can only offer guesses. Your friend will receive a letter from the state, or he can call the state to ask why his refund was reduced.
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
tomas-archuleta-14
New Member
jadenicole316
New Member
austinoney95
New Member
nicholsjc1948
New Member
wyattsnyder005
New Member