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2021 Taxes IRS website shows "verification of non-filing" and "no record of processed tax return"

Does this mean IRS did not receive my tax forms last year?

I need to amend my 2021 Tax return but was told to wait until my return was processed.

I have a $500 refund due to me for 2021 taxes
Now I suspect IRS never received my mailed in copy.

Two days ago I e-filed via TurboTax my 2022 Tax return and it was rejected.

Yesterday after creating new PINs through the IRS website I e-filed and the return was accepted by IRS.

What should I mail in for last year 2021 tax:

1. a copy of my 2021 Amended Tax return

2. a copy of my 2021 mailed in return

3. Correct my 2021 Tax return now in TurboTax only send it in

4. Send all of the above in with explanation of IRS may not have received my 2021 Tax return last year.

Please advise.

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1 Best answer

Accepted Solutions
HeatherPLO
Intuit Alumni

2021 Taxes IRS website shows "verification of non-filing" and "no record of processed tax return"

You will need to reach out directly to the IRS to confirm your return wasn't filed and they will be able to tell you specifically what is needed for your

 2021 returns.  

 

IRS: 800-829-1040  

Hours: 7:00 AM - 7:00 PM (local time zone)

Monday-Friday

  • Listen to each menu before making the selection.
  • First, choose your language. Press 1 for English.
  • Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
  • Instead, press 2 for "personal income tax".
  • Then press 1 for "form, tax history, or payment".
  • Then press 3 "for all other questions."
  • Then press 2 "for all other questions."  It should then transfer you to an agent.

Or, you can visit your local IRS Office

 

@howjltx1   

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

2 Replies
HeatherPLO
Intuit Alumni

2021 Taxes IRS website shows "verification of non-filing" and "no record of processed tax return"

You will need to reach out directly to the IRS to confirm your return wasn't filed and they will be able to tell you specifically what is needed for your

 2021 returns.  

 

IRS: 800-829-1040  

Hours: 7:00 AM - 7:00 PM (local time zone)

Monday-Friday

  • Listen to each menu before making the selection.
  • First, choose your language. Press 1 for English.
  • Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
  • Instead, press 2 for "personal income tax".
  • Then press 1 for "form, tax history, or payment".
  • Then press 3 "for all other questions."
  • Then press 2 "for all other questions."  It should then transfer you to an agent.

Or, you can visit your local IRS Office

 

@howjltx1   

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

2021 Taxes IRS website shows "verification of non-filing" and "no record of processed tax return"

Your second recommendation of contact a local IRS office for appointment, got me in touch with an agent within 5 minutes where she looked up my account and told me that all I needed to do was file a return like I should have 1 year ago (no amended, just correct the original return and send it in). Even gave me the Kansas City mailing address where to send it. No Appointment necessary!

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