My federal tax return was rejected. When I asked TurboTax for help, they said the IRS couldn't confirm Eugenie's identity, and that I should respond with her correct AGI for 2020. I did that and the return was rejected again, and when I asked TurboTax for help, they again responded that the IRS couldn't confirm Eugenie's identity. However, Eugenie is my spouse, and her name was listed on line 2 as the spouse on a joint return.
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Please see the below TurboTax help article for a list of potential reasons your return is being rejected due to the AGI.
What if I entered the correct AGI and I'm still getting an e-file reject?
I had changed my e- on the file for 2021 to [email address removed].
My last three filing i used [email address removed]
My phone # is [phone number removed]
I for got my last years aig pen.
Please help me correct the filing.
Thank you
Julius Sheppard
If your return has been rejected and you are also in need of last year's AGI, please review both resources below:
How to fix a rejected tax return
@jsheppard24
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