You'll need to sign in or create an account to connect with an expert.
@CDM92 @Your banking information isn’t there
Nope .It just says ACH direct deposit with nothing underneath it. No bank info . I'm thinking I won't get an update until probably after midnight here .
That's strange . It's been working for me. I'd try a different web browser , using incognito mode ,or clearing your browsing history and trying again .I know the site can be finicky for some people.
@CDM92 Next year I don’t think I’ll be using TT or I’ll pay fees upfront.
Same here. This is getting ridiculous.
Just called Chase and they said its not even pending as of now. But to keep checking my account after midnight all the way to 7am EST... F@$! Me....
@ginamarquez214 just keep checking your account balance. It will probably hit your account between 12:30a.m. and 3a.m. EST.
I just tried the SBTPG website on the adblock browser on my Samsung. It loaded just fine ,I have the stupid green circle again now though, no banking info still.
I hope so! 🤞
I spoke with TPG through email regarding the issues I had trying to log in (Error or URL) and they told me that they haven’t even received my refund yet. )-:
@ginamarquez214 same thing here with Chase nothing showing but the website for SBTPG is showing ACH deposit. So frustrated over this! Spent 48 min on hold trying to get them on the phone and they hung up on me without answering!!!!!
I can't figure out how to log into that site
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
mball3usa
New Member
Jaredn94
New Member
javen04082003-ya
New Member
deelyons85
New Member
faith4302
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.