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NickB538
Level 1

2019 Tax Return

My system crashed and I had to re-install TurboTax 2019, but TurboTax won't re-open my 2019 tax return (I had a copy on a USB backup drive).  Is there anything special I should do to get TurboTax to re-open my tax file?

 

Also I have a copy of the .tax file and the .pdf file, but neither will open in TurboTax2019.

 

 

 

1 Best answer

Accepted Solutions
VolvoGirl
Level 15

2019 Tax Return

First try to open the .tax2019 file from the hard drive not the backup.  So you may need to copy it from the usb drive first.  Can you start a new return in the program?

 

After you get the program installed the first thing to do before you open your tax return is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to File-New Tax Return).

 

Then go to FILE -Open and find your return.

 

 

 

 

View solution in original post

41 Replies
VolvoGirl
Level 15

2019 Tax Return

First try to open the .tax2019 file from the hard drive not the backup.  So you may need to copy it from the usb drive first.  Can you start a new return in the program?

 

After you get the program installed the first thing to do before you open your tax return is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to File-New Tax Return).

 

Then go to FILE -Open and find your return.

 

 

 

 

View solution in original post

NickB538
Level 1

2019 Tax Return

VolvoGirl,

 

Thank you!  It worked.  I was able to retrieve my tax return.  

 

Best, 

Nick

ssunshine007
Level 3

2019 Tax Return

Well tell your boss There is no reason to figure out my state or federal income tax return. Because FBI and CIA are now involved.Can you will be taking care of this process. Because of the fraud and identity theft sorry for having to waste your time if you need any confirmation about the statement I just made give me a call or or call the San Diego Police Department.

Janene herlihy

gimacl
New Member

2019 Tax Return

2019 taxes

gimacl
New Member

2019 Tax Return

WTF

DoninGA
Level 15

2019 Tax Return


@gimacl wrote:

2019 taxes


This is a message forum not a chat room.  If you have a question you need to write complete sentences describing the problem before anyone can help you.

Kylejohn8803
New Member

2019 Tax Return

There was a problem didn’t get filed went on to fix had to pay for deluxe what do I do next

Kylejohn8803
New Member

2019 Tax Return

There was problem didn’t get 2019 taxes filed . Tried to see return said I had to pay for turbo 2019 .so I went and paid for deluxe.

edwil387
Returning Member

2019 Tax Return

I need a copy of my 2019 and 2018 tax return.

DoninGA
Level 15

2019 Tax Return


@edwil387 wrote:

I need a copy of my 2019 and 2018 tax return.


To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

 

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

 

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

For a fee of $43 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

jwmayon21
New Member

2019 Tax Return

I NEED A COPY OF MY 2019 TAX RETURN FOR MY DAUGHTER TO ENTER COLLEGE , THANK JOHNNY

DoninGA
Level 15

2019 Tax Return


@jwmayon21 wrote:

I NEED A COPY OF MY 2019 TAX RETURN FOR MY DAUGHTER TO ENTER COLLEGE , THANK JOHNNY


To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

 

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

 

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

For a fee of $43 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

Bacavictor1973
New Member

2019 Tax Return

I need a PDF copy of my 2019 tax return 

mags2155
Returning Member

2019 Tax Return

I am unable to print a copy of my 2019 Tax Return. I need the AGI

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