2019 Federal sent by mail in 2020 still waiting

[txkpt]

Should I send it again by writing "if received please disregard"?

I tried calling and couldn't get a live person.  Anybody in the same boat?  thanks

[HeatherPLO]

You will definitely need to reach out to the IRS for further assistance.  Please see the instructions below on how to get to a live agent:

To call the IRS: 800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

• Listen to each menu before making the selection.
• First choose your language. Press 1 for English.
• Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
• Instead, press 2 for "personal income tax".
• Then press 1 for "form, tax history, or payment".  
• Then press 3 "for all other questions."
• Then press 2 "for all other questions."  It should then transfer you to an agent.

[txkpt]

I've been calling them since the past 2yrs and always have been on hold more than 2hrs.