Well here's an update. I had to pay to do my tax return because I had some cash income and expenses. I did NOT receive my stimulus payment on my Intuit Turbo card this morning, so I went to the IRS's new tool to find out where my payment is. The site had me enter all of my info and then told me that they did not have my direct deposit information from my tax return and that I had to update my routing and account number so that I will receive my stimulus in my bank account. Please keep in mind, the routing and account numbers that are printed on my 2019 tax return match the routing and account numbers on my turbo card and the card is active. I have my paycheck direct deposited to it every week. So if you used Turbotax and paid for their service you are screwed and now have to wait longer for your payment because Turbotax didn't have the forethought to take care of this issue for their payment customers. I have used Turbotax for my return and for my kids' and friends returns for years and I WILL NEVER USE TURBO TAX AGAIN!!!!

LeonardS

Level 14

TurboTax will be sending an email to taxpayers that will be receiving their stimulus payment from the IRS on their Turbo Visa Debit Card issued by Green Dot on Wednesday April 15, 2020.

I have access to my Turbo Visa Debit Card: If you have access to your Turbo Visa Debit Card, there is nothing more you need to do. You will be able to immediately use the stimulus funds upon deposit on 4/15. You can sign in to your account to check your balance here: https://secure.turbodebitcard.intuit.com/login

I no longer have access to my Turbo Visa Debit Card: If you no longer have access to your Turbo Visa Debit Card, don’t worry. If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account (https://secure.turbodebitcard.intuit.com/account/report-lost-or-stolen). If you don’t know your account login information, call 888-285-4169 for assistance. You will not be charged for a replacement card or check; standard fees will be waived or refunded to you. Due to heavy traffic you may experience some delays on the web site or phone line.

If you have any questions, including how to receive a check, please check the Turbo Visa Debit Card site: https://turbotax.intuit.com/stimulus-check/turbo-card/

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