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Level 1
March 30, 2020
Question

Why is this sheet asking me for my bank info and routing number when I entered my debit card on the sheet before this and its already showing the deduction in my bank?

  • March 30, 2020
  • 1 reply
  • 17 views
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1 reply

Critter
Level 15
March 30, 2020

Ok ... in the FILE tab there are 3 steps ...

 

Step 1 ... pay the TT fees which you did with your debit card

 

Step 2 ... how/where do you want the refund to go ... this can be the same debit card you just used to pay the fees in step 1 but  for most folks  it is not.   Most folks use a CREDIT card to pay  and a checking account to get the refund so the deposit info must be entered on this screen.  The fact that it is the same for you still means you must enter the info again here.  Don't take offence ... just understand it is how the program works.