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Level 2
February 3, 2020
Question

Why hasnt my taxes been accepted?

  • February 3, 2020
  • 22 replies
  • 4 views

I filed with turbotax on saturday and still have yet to be accepted. I have never had this problem.

22 replies

Level 2
February 3, 2020

I am having the same problem. I filed Friday and mines haven't been accepted. Have never had that issue either. 

Level 2
February 11, 2020

I need help I file my tax Sunday with my wife  in haven't been approved can somebody help me how long do it takes 😔

Level 12
February 11, 2020

It can take anywhere from a few days to three weeks to go from acceptance to approval, although some returns take more time to review.  Returns with the EIC or Additional Child Tax Credit will be issued in late February.

 

When will I get my IRS tax refund? - Community

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Level 12
February 3, 2020

It can take several days before your return is "accepted" by the IRS. For more information, visit: https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

Level 2
February 7, 2020

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

 

this link does not give ANY information why the transmission would not go through. that link only says what happens once it's received, which everyone is asking WHY it hasn't been sent to the irs yet.

 

IRS employee.

Level 2
February 8, 2020

@Yes11_2 I was told that they don't transmit them when they get them they need to audit them for this too smh I am beyond frustrated everyone gets accepted within hours and it's been days smh ridiculous!!!!

Level 2
February 4, 2020

YES I HAVE THE SAME ISSUE I FILED MY TAXES ON JANUARY 31ST AND A COUPLE OF HOURS LATER I FILED MY SONS AND HIS GOT ACCEPTED THAT SAME DAY AS OF MINE STILL SHOW PENDING STATUS AND LIKE YOU I HAVE NEVER HAD THIS PROBLEM EITHER.. I JUST DID MY SISTERS AND HERS ALREADY GOT ACCEPTED AND I JUST FILED THEM. SMH WHATS GOING ON?

Level 2
February 4, 2020

I filed on feb 1st still pending as of today.  Never took this long wondering if they were even transmitted 

Level 2
February 9, 2020

I highly suggest a different company this is the worst program I have ever used. I filed Wednesday they didn't submit my taxes until today and they were rejected because I didn't know that I needed my exhusband agi from last year but because of all this and them not submitting it until today I wasn't able to get the refund advance if it would of been sent that day I still would of been a couple days early and still qualified. I don't know one person that it took longer than a couple hours to be accepted. @Turbotax it's ridiculous that you done this. I needed that money and instead of honoring what you advertised you do this and to top it off I couldn't even contact you without paying for the deluxe edition RIDICULOUS!!!!! THEY NEED TO AUDIT YOU FOR THIS BULL BECAUSE IT'S NOT RIGHT TO NOT EVEN LET US CONTACT YOU WITHOUT PAYING 1WORST  PROGRAM TO USE!!!!

Level 2
February 10, 2020

@DONNAK you can ask a question I did figure that much out. Go to contact us, and it has you type in a question. Type in why wasn't my return transmitted and it says it can't find any answer or doesn't have one, sonyou type in your name number and email. The next screen give you a phone number and almost like a confirmation number.

Level 2
February 10, 2020

I filed mine feb. 1st    here it is the 10th an i got emails from turbo tax within a few hours on the 1st saying my taxes were accepted for federal and state but yet the IRS is not showing they have any record of my fileing       anybody else having this issue ?????

Level 13
February 10, 2020

When checking on the status of your refund at the IRS Where's My Refund (WMR) site, you may get the message: We cannot provide any information about your refund. You must wait at least 24 hours after you get the acknowledgment e-mail that your tax return was received by the IRS.

 

  • You might receive this message because:
  • Your e-filed return was accepted (received) by the IRS less than 24 hours ago. Wait at least 24 hours after acceptance before using WMR.
  • Your return is still pending.
  • You never e-filed. You can quickly find out if you did by checking your status.
  • If you don't see a status, go through the TurboTax File section again. Be sure to go all the way to the end and select Transmit my returns now.
  • You mailed your return less than 4 weeks ago. Paper-filers should wait four weeks before using WMR.


Please click Why is there no record of my return at Where's My Refund (WMR)? to learn more.

https://ttlc.intuit.com/community/refund-status/help/why-is-there-no-record-of-my-return-at-where-s-my-refund-wmr/00/26435

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Level 2
February 11, 2020

Federal is ask if for a ip pin 

Level 12
February 11, 2020

@Startyureng  Can you provide more detail about the exact issue you are experiencing?

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Level 2
February 11, 2020

Last year I tried to apply using your company but my application always got denied which is i don't know what the reason because everytime I filed in other company they they always accept it. Last week I tried to apply and it got denied again. So i'm hoping that some agent should email me to help in this situation.

Level 13
February 11, 2020

Just to clarify, when you state that your application was denied, do you mean that the IRS has rejected your return?

 

The email that you received should have included a rejection code that let you know why your return was rejected. Please click the link and follow the instructions to fix your rejected return. https://ttlc.intuit.com/questions/1901491-how-do-i-fix-a-rejected-return  

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Level 2
February 12, 2020

I am having the same issue.  Has anyones taxes from a week ago been accepted yet?  Just wondering how long to wait.  

EbonyL122824
Level 9
February 12, 2020

 It can take anywhere from a few hours to 3 weeks to update. Until the IRS starts processing it on their own, you may not find record of it or the website may say that you have put in incorrect information when tracking your federal refund. As your return moves through the system, the status of it will be updated accordingly. Continue checking the Where’s My Federal Refund?  tool for updates. Updates are made daily, usually overnight. You may also download the IRS2Go app to check your Federal refund status.

https://ttlc.intuit.com/community/return-status/help/what-does-pending-mean/00/26331

Note: The IRS expects to issue most refunds in less than 21 business days after being accepted. Taxpayers who claim the Earned Income Tax Credit (EITC) or the Additional Child Tax Credit (ACTC) will experience a refund hold and a delay in processing.

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Level 14
February 12, 2020

TurboTax updates what stage your return is in and the IRS site updates when you can expect your refund:

  • E-filing status is what stage of the process your return is in.
  • Refund status is when you can expect you refund. 

Once your tax return has been submitted, the most up to date information will come from the IRS.

It can take anywhere from a few days to 3 weeks to update. Until the IRS starts processing it. 

Continue checking the Where’s My Federal Refund?  tool for updates. 

 

See the video in this link for a really good explanation of the process: 

https://www.refundschedule.com/irs-wheres-refund-status-bars-disappeared/

 

Please see the information below on dates and more information about refunds. Returns filed with the CTC tax credit may take a little longer to process:

https://www.cpapracticeadvisor.com/tax-compliance/news/21123770/chart-shows-estimated-irs-income-tax-refund-dates-for-2020

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Level 2
February 12, 2020

The program won"t let me efile. Says I need to update. I followed the instructions on how to do this but all I get is the same I need to update.

Level 13
February 12, 2020

When attempting to e-file a return in the TurboTax for Windows CD/Download software, this message appears:

There is an update available for your version of TurboTax. Before you can file electronically, you’ll need to get this update. To do this, go to the Online menu and select Check for Updates. However, after updating, the same message continues to reappear, resulting in an endless loop.

 

Please click "There is an update available for your version of TurboTax" loop when e-filing (Windows) to learn more.

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