Why am I unable to get my 2018 return PDF once I finished my return?

Forum|Forum|7 years ago
June 6, 2019
2 replies
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TurboTax Deluxe Online

Best answer by SteamTrain

Solution is to change the extension from ".txt" to ".pdf" after it has been downloaded.

OR switch to a different browser to download it.

So far, I've only seen this happen when downloading a PDF using the Edged browser...hasn't been a problem on IE11 or Chrome or FireFox (well, haven't heard that it occurs on those other browsers yet)

SteamTrainAnswer

Level 15

Solution is to change the extension from ".txt" to ".pdf" after it has been downloaded.

OR switch to a different browser to download it.

So far, I've only seen this happen when downloading a PDF using the Edged browser...hasn't been a problem on IE11 or Chrome or FireFox (well, haven't heard that it occurs on those other browsers yet)

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

Kat11_2

Alumni - Champ

See the info in this TurboTax FAQ. You "may" need to wait until the return has been accepted before printing.

https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-this-year-in-turbo...

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

19celtic71Author

Level 2

I have gone there and when I do it downloads a .txt file that is total garbage. I have Adobe on my computer so a PDF reader is not the issue. Is there something wrong with the download link? In previous years once you where done filing it gave you the option to download on the spot. Why did it not do this, this year?