Skip to main content
Level 1
December 1, 2020
Solved

Who do I need to contact to see where my tax return from 2019 is??

  • December 1, 2020
  • 5 replies
  • 46 views
No text available
Best answer by bluedeb

You need to contact the IRS or your State depending on what tax refund you are referring too.   Did you e-file?  Was your return accepted?  Once your return is accepted, only the IRS & State would know when you will receive your refund.  TurboTax does not get any updates regarding the processing of your return or when you will receive your refund.

 

If you mailed in your Federal return, the IRS was not processing mailed in returns due to the Covid-19 shut down.  They have just started processing mailed in returns & they are behind.  All you can due now is keep checking the IRS website, Where's My Refund.

 

You can checked the IRS website Where's My Refund for your Federal information?

https://www.irs.gov/refunds

 

You can also contact the IRS about your Federal return & refund.

 

The IRS telephone number is 1-800-829-1040, and they are available from 7 a.m. – 7 p.m. Monday thru Friday. The best time to call is early in the morning.

 

If you have a State refund, click on the following link, then click on your State

https://ttlc.intuit.com/community/refund-status/help

5 replies

bluedeb
Alumni - Champ
bluedebAlumni - ChampAnswer
Alumni - Champ
December 1, 2020

You need to contact the IRS or your State depending on what tax refund you are referring too.   Did you e-file?  Was your return accepted?  Once your return is accepted, only the IRS & State would know when you will receive your refund.  TurboTax does not get any updates regarding the processing of your return or when you will receive your refund.

 

If you mailed in your Federal return, the IRS was not processing mailed in returns due to the Covid-19 shut down.  They have just started processing mailed in returns & they are behind.  All you can due now is keep checking the IRS website, Where's My Refund.

 

You can checked the IRS website Where's My Refund for your Federal information?

https://www.irs.gov/refunds

 

You can also contact the IRS about your Federal return & refund.

 

The IRS telephone number is 1-800-829-1040, and they are available from 7 a.m. – 7 p.m. Monday thru Friday. The best time to call is early in the morning.

 

If you have a State refund, click on the following link, then click on your State

https://ttlc.intuit.com/community/refund-status/help

Level 2
May 5, 2021

turbo tax did my 2019 return.  i did not receive a copy of the return for my records and i need to answer a question based on that return. so how do i get access to that e-filed 2019 return?

Alumni - Expert
May 5, 2021

If you prepared your tax returns using TurboTax online, you can use the link below for steps on how to access your returns.

 

Accessing prior year tax returns in TurboTax online

 

If you used the desktop version of the software, you will not find your returns using the link above as those would have been saved on your own computer.  Please see the link below for more information.

 

Additional help if unable to locate prior year tax returns

 

@jerry collins

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"