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Level 14
January 26, 2020

You will be emailed instructions on how to set up your Turbo Card account to start spending online.

Your Turbo Card will arrive in the mail within 5-10 business days. The temporary card info will work for 15 days or until you activate your physical Turbo Prepaid Visa Card, which will arrive within 5 to 10 business days of IRS acceptance and loan approval.

Please see this TurboTax FAQ for more information about the Refund Advance application process:

https://ttlc.intuit.com/community/refunds/help/about-the-refund-advance-application-process/00/25557

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Level 3
January 28, 2020

Temporary card wont work. 

Level 12
January 28, 2020

"If you created a Turbo Visa Debit Card online account and have funds available but you’re unable to use your temporary card number for online purchases, call us toll-free at (888) 285-4169.

If you received a Refund Advance last year, you’ll need to create a new account to see your Refund Advance funds for this year. You won’t see the funds if you log in with the account you made last year."

 

Please see the following TurboTax FAQ for more information concerning your temporary card: https://ttlc.intuit.com/community/refunds/help/about-the-refund-advance-temporary-card/00/27511