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ashleehoward7
Level 2
June 1, 2019
Solved

When I try to track my refund on the irs website, it says that they cannot provide any information. how do I find information on my refund?

  • June 1, 2019
  • 6 replies
  • 24 views
No text available
Best answer by VolvoGirl

Glad I could help!

6 replies

CarissaM
Level 15
June 1, 2019
When you enter your tax return amount, are you entering the whole dollar amount before any fees?
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ashleehoward7Author
Level 2
June 1, 2019
yes
CarissaM
Level 15
June 1, 2019
How long ago was the return accepted?
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VolvoGirl
VolvoGirl
Level 15
June 1, 2019
Was your return Accepted?  You can double check your efile status here     <a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/tax-tools/efile-status-lookup/">https://turbotax.intuit.com/tax-tools/efile-status-lookup/</a>

Then Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end.  That was for federal and state combined.
ashleehoward7Author
Level 2
June 1, 2019
it worked! I was entering my state and federal added up. I got the info I needed, thank you
VolvoGirl
VolvoGirlAnswer
Level 15
June 1, 2019

Glad I could help!

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