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Level 1
January 29, 2020
Question

When checking my refund status it keeps saying I didnt enter in the correct info when I for sure did......has anyone had this issue

  • January 29, 2020
  • 2 replies
  • 12 views
No text available

2 replies

Level 2
January 29, 2020

I do for my wife's return but not mine. 

DonnaLO
Level 12
January 30, 2020

If there is no record of your return at where's my refund  or you are getting the message "You may not have entered your information correctly",  an important factor can be if you are married filing jointly.  Make sure you are using the Social Security Number for the name that appears first on the return.

 

Here are some other common reasons why your refund is not showing at Where's My Refund:

 

https://ttlc.intuit.com/replies/4242575

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