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31 replies

Level 2
March 16, 2022

bank print check must go around the world before its delivered.. apparently its been since 2/23 still no check.. No worries turbo tax will help.. o wait no they wont

Level 5
March 16, 2022

Definitely no help and the last time I do business with them!  

Level 2
March 17, 2022

I would just like to say that the check does not go back to the irs. If your check was rejected from the bank and you paid fees then it was sent back to Santa Barbara Bank. They will deduct their fees and issue your check. If you go on their website or called them they will give you all of the information. It’s very shocking that these tax professionals are giving false information.

Level 5
March 17, 2022

Then why haven’t most of us received our money ?

Level 3
March 17, 2022

If my account number was incorrect and funds returned to TPG, and TPG said that a bank print check was mailed to me, how long will it take for me to receive the check. It was mailed in March 4 and I still haven’t received it . Just a little bit worried. 

Level 2
March 17, 2022

turbo tax should be responsible and not act like they dont care. Unless my check was sent to the international space station and back there is no reason it was sent out over 20 days ago and still not here. 

Level 5
March 17, 2022

Call the IRS 

Level 5
March 17, 2022

I really pray that it comes I’m praying 

Level 2
March 22, 2022

I have been waiting since March 3 for my bank print check from Santa Barbers Group, it is not 3/22 with nothing in my mailbox yet so I tried calling the stupid number given but was on hold for 3 hrs and then hung up on when it finally connected. Anyone receive their bank print check yet?

Level 5
March 22, 2022

@Csaxton  mine is coming today with a mail date of 3/18… they are not giving correct mailing  dates. When calling the number put in for a call back.

Level 2
March 22, 2022

What number are yall calling? Cause the 2 numbers I have they are busy lines I'm getting from both... But when I talked to the automated thing Monday it said black check printed on march 21 so how will I have to wait or is that a lie?

Level 2
April 16, 2022

I haven’t received my check yet it been a month and I’m trying to see if I can still have it mail to me 

Level 2
April 28, 2022

If you are reading this it is probably too late. If not do not file with TurboTax these people are the worst. This Santa Barbara tax group or whatever say they sent my return by check March 28 it is April 28 now. And nothing I have USPS informed delivery I literally get photos of every piece of mail that comes in my mailbox not one is my federal tax return. Now this Santa Barbara group is saying I have to pay to have another check issued with no proof that they sent the original one. Sounds like a scam to me. No TurboTax person has helped in anyway. And I only use TurboTax because I thought it would save time. Just get a CPA every time lesson learned

Level 2
May 17, 2022

What does it mean when it’s saying “via bank print check was made out to me?” It doesn’t have a date yet just said a check was made out to me

Level 2
June 8, 2022

How did you get them over the phone I’ve been calling constantly they don’t answer… 

Level 2
June 8, 2022

What information does the irs need to find out where your refund is after your refund was rejected by bank my bank rejected mine because it exceeded there monthly limit I wish I would’ve just opened an actual bank account 

Level 15
June 8, 2022

@MyaB7 If your refund was returned to the IRS due to some sort of problem with the banking information you provided --the IRS will mail a check to the address on your tax return.   The IRS does not allow you to change the banking information after you file.

 

If you chose to have your TurboTax fees deducted from your federal refund, then the deposit goes back to the third party bank that handles refund processing, and that third party bank will mail you a check.   It will come in a plain envelope via first class mail so make sure you open all mail and do not assume anything is junk mail without opening it.

 

Santa Barbara Tax Products Group, LLC  (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction. 

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com 

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

 

 

 

https://ttlc.intuit.com/community/refunds/help/who-provides-pay-with-my-refund/00/26410

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**