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Level 1

Question

What is bank print check

Forum|Forum|7 years ago
June 1, 2019
31 replies
1 view

No text available

TurboTax Free Edition Online

RachelW33

Alumni - Expert

If you did the Refund Transfer to have your TurboTax fees taken out of your refund, "bank print check" means that your bank did not accept the direct deposit of your refund so Santa Barbara Tax Products Group is mailing you the check instead.

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com.

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Dom14

Level 2

How long it take for the check to come in the mailed

Shervette Bell

Level 2

What is "print check" & where is my refund?

DaraLO

Level 12

You can check your refund status at the IRS Where's My Refund? site.

It sounds like you chose to have your TurboTax fees deducted from your refund. This is handled through Santa Barbara Tax Products Group (SBTPG). Once your fees are deducted, SBTPG will direct deposit the remaining funds into your account. If your bank does not accept the deposit, SBTPG will issue you a check instead. Print check means a refund check was printed for you.

Refer to the following TurboTax FAQ if you need further assistance: Who provides Pay With My Refund? - Community

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Adorris13

Level 2

How long does it take to receive check once Bank print check has been printed?

HeatherPLO

Level 14

It sounds like you chose to have your TurboTax fees deducted from your refund. This is handled through the Santa Barbara Tax Products Group (SBTPG). Once your fees are deducted, SBTPG will direct deposit the remaining funds into your account. If your bank does not accept the deposit, SBTPG will issue you a check instead. Print check means a refund check was printed for you.

Refer to the following TurboTax FAQ if you need further assistance: Who provides Pay With My Refund? - Community

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Adorris13

Level 2

How long will it take for me to receive the check in the mail?

Niejahunt

Level 2

If my bank rejects my check after Santa Barbra took their fees out do they send the check directly to me or back to the irs? How long does it take

ChondelLO

Level 12

If your financial institution rejects your refund, the money is sent back to the IRS for them to issue a paper check. It is difficult to say how long it will take for the IRS to receive the funds back and forward a refund check to you.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

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Niejahunt

Level 2

How long does it take to receive a check from TPG after it was sent out ?

Tonishac0122

Level 2

Just curious how long it took santa Barbara bank to get your check to you? I'm waiting on them to send me mine.

Ashcee11

Level 4

how long did it take for a gf to send out I’m waiting on mine as well ?

HeatherPLO

Level 14

@Ashcee11

I am not sure I understand what GF is. Did you pay with your refund?

To track your return, please see our tracking guide here.

If you paid with your refund and you are wanting a status update from SBTPG, you can reach them here: https://www.sbtpg.com/contact-us/

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Derrickwhooper1969

Level 2

These tax folks are dumb don't receive the right answer to your question and sbtpg claiming system error and now I'm waiting with no information these assholes are working from home telling you anything to get you off the phone.

Ashcee11

Level 4

Bank print check is a check from SBTG I just now got of the phone with someone and they are telling me they only mail checks once a month so frustrating

Tonishac0122

Level 2

I called Sbtpg last week about my bank printed check and I was told they only send checks out on Tuesdays and Thursdays. I haven't received anything yet so I tried to call today and sat on hold for 2 hours but was hung up on.. anyone know if they send checks out weekly or once a months? I can't seem to get them to give me a straight answer.

HotMom2

Level 4

How long does it take to receive my bank print check(aka tax refund) from TPG? I'm guessing 7 to 14 business days via US postal service 🤔 🤔

SForrestLO

Level 11

It is usually within 5 days from the date of mailing will you receive the check. However, you can contact SBTPG as they should be able to tell you why the check was issued.

Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information

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Dom14

Level 2

So it take 5 days if sbtpg mailed out a check for me to receive it

dalayis15

Level 3

I’m having the same issue . Did you ever figure out what via print check means

HotMom2

Level 4

Yes, they're supposed to send via mail a bank print check also known as cashier check to you of your refund. Turbotax charged $170 and then I was charged an extra $40 after it has been posted that I will receive a cashier's check. If you call the number for updated information, you get a new bank print check date of the day you call, which is weird. No email response yet either from my inquiry on my hard earned money that I really could use and i know I'm not the only victim. IRS should and could be better about this issue. The fee should have been sent to SBTPG instead of the full amount of the refund.

dalayis15

Level 3

Thank you for replying! I just called and the automated system says “a payment was made to you on 3/2/22 via bank print check. I hope this means it was sent out in the mail today ? And I’ll receive it soon