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Level 1

Question

What do I do if it's not accepting my card payment at checkout? I have money, triple checked the info, still not taking my only card. I don't have Apple Pay

Forum|Forum|1 year ago
February 7, 2025
1 reply
8 views

No text available

Level 15

If you still experience the issue, please call Customer Service and tell them you have a "block payment issues, possibly due to billing or an invalid license" and the agent should be able to help you. Here is how you reach customer service: Turbo Tax Customer Service

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Level 10

The department that handles billing is located in Mountain Time Zone. You need to call Monday-Friday between 9:00 AM and 4:00 PM Mountain Time. It is only department that can help with that issue.