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Level 1
September 21, 2023
Question

What can I do to receive my 2021 tax return if the bank account information and the address was incorrect. My refund was never receivedHow do I correct the information?

My 2021 tax return was supposed to be direct deposited but the acct info was incorrect so it was returned to IRS. I assume they mailed it to the address provided but that address wasnt correct. I want to provide an updated bank account information for direct deposit, or to have my refund paper check mailed to correct address. I do not know who to speak to or understand what I can do to fix this issue and properly have my 2021 tax refund paid into my bank

2 replies

DoninGA
Level 15
Level 15
September 21, 2023

Go to this IRS website for how to report a lost refund check - https://www.irs.gov/faqs/irs-procedures/refund-inquiries/refund-inquiries-0

 

Go to this IRS website for how to report a change of address - https://www.irs.gov/faqs/irs-procedures/address-changes

rjs
Level 15
Level 15
September 21, 2023

Note that sending a change of address to the IRS will change your address for future correspondence, but it will not make them mail your missing refund to the new address. You have to use the lost check procedure to get your refund.