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Level 2
March 17, 2021
Question

Turbo tax did my taxes online but they didn't efile them i can't print them off my phone how do I efile them so they get to irs

  • March 17, 2021
  • 1 reply
  • 4 views
Turbo tax didn't efile my taxes how do I do that

1 reply

Level 15
March 19, 2021

To clarify, did you have a TurboTax tax expert prepare your return? 

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Level 2
March 20, 2021

I don't know it was the free one online 

VolvoGirl
Level 15
March 20, 2021

Why can't you efile?  Did you continue to the very end?  Though the FILE tab, though the 3 steps and hit the big orange Transmit Returns Now button?  Try to efile again.  You will need your 2019 AGI.  If you didn't file 2019 or it rejects then enter 0 for the AGI to efile.  

 

If it says you have to mail your return you can try to switch to efile.  Click on Add a State to let you back into your return
https://ttlc.intuit.com/community/e-file/help/how-do-i-change-from-mail-to-e-file-in-turbotax-online/00/26985

 

OR How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/01/26258