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Kajo1
Level 2
January 27, 2023
Question

TRYING TO PAY WITH A CREDIT CARD AND IT WONT TAKE IT OR ANY OTHER CARD I PUT IN. ISSUES WITH IT?

  • January 27, 2023
  • 3 replies
  • 11 views
No text available

3 replies

ChondelLO
Level 12
January 27, 2023

Try clearing your cache and deleting your cookies and then try again. If this doesn't resolve this experience, please reply to this thread for further assistance.

 

For information on how to clear your cache, please visit the help article below.

 

How to clear your cache - Intuit

 

For information on how to delete your cookies, please visit the help article below.

 

How do I delete cookies? - Intuit

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Kajo1Author
Level 2
January 27, 2023

I am on a work computer so I can't clear anything. I will try at home but I did the same thing last year and for the last 6 and have never had an issue. Is there an issue on your end? I will try a different tax program if I can't get it to work

CarissaM
Level 15
January 30, 2023

There have been no known issues with taking payments this year. You can also contact us by phone and we can take the payment by phone. 

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