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3 replies

Alumni - Champ
June 1, 2019
Level 2
June 1, 2019
I paid for my return in April 2016  now to get into 2015 return its asking me to pay again
VolvoGirl
Level 15
June 1, 2019
If you already paid for the online version you can call in and ask for the Desktop program to complete it.  Were you able to download the .tax2015 file from your account?  

Contact Customer Service
https://ttlc.intuit.com/replies/3300041
VolvoGirl
Level 15
June 1, 2019

You should be able to download your .tax2015 file.  Do you get this screen when you log in?