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Level 2
February 27, 2024
Question

Trying to amend stock sale income but white page

  • February 27, 2024
  • 5 replies
  • 18 views

Hi community

I forgot to file my RSU sale in my 2023 tax after file to IRS, so I want to amend it using Turbotax Premier Mac. When I was trying to amend my 1099B, it always shows up a white page with nothing. Does anyone know how to fix it? My return has been accepted by IRS and I have received my refund. Thanks for help!

    5 replies

    CatinaT1
    Level 15
    March 6, 2024

    Are you still experiencing this problem?

     

    Make sure you have ran all updates. 

     

    If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

    If using TurboTax Desktop: Please see this FAQ.

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    TimL7Author
    Level 2
    March 7, 2024

    Update does not help.

    CatinaT1
    Level 15
    March 8, 2024

    Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    Level 2
    January 21, 2025

    Has this problem been resolved?

    I am encountering this exact problem.

    Please advise.

    Thanks.

    TimL7Author
    Level 2
    January 22, 2025

    Solved by help from TurboTax customer service. I called them and shared screen. They helped me solve this.