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Level 2
June 6, 2019
Solved

The turbotax program refund, not the IRS refund. How do I get it? I can't call, I cannot email, I cannot access the right site on-line.

  • June 6, 2019
  • 2 replies
  • 35 views

Why is this so hard to understand?

Best answer by Critter

You can go here TurboTax CD/Download Refund Request Form to request a refund if still within 60 days of purchase. 


2 replies

Level 2
June 6, 2019
I purchased on April 12, on the 14th, was unable to access. Talked to turbo tax rep for two hours 45 minutes, she could not access program on my computer either. She gave me refund info, but does not work.
Critter
CritterAnswer
Level 15
June 6, 2019

You can go here TurboTax CD/Download Refund Request Form to request a refund if still within 60 days of purchase.