So I have a debit card from you guys and I just happened to check it and it says it's deactivated

Forum|Forum|5 years ago
December 30, 2020
3 replies
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TurboTax Online

DoninGA

Level 15

TurboTax is a software company, not a financial institution. TurboTax cannot issue a debit or credit card.
The Turbo® Visa® Debit Card is an affinity card. Just like any other affinity card from an airline, hotel or gasoline company.

If you have any questions or need assistance with your Turbo Visa Debit Card, visit https://turbodebitcard.intuit.com/ or call toll-free at (888) 285-4169.

The Turbo® Visa® Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot is a registered trademark of Green Dot Corporation. Intuit and Turbo are trademarks and/or service marks of Intuit Inc.

leahia2

Level 2

Did you figure this out? It’s happening to me too and I cant find answered ANYWHERE. I can’t even get someone to talk to.

Critter-3

Level 15

First the accounts with zero balances and no activity are deactivated automatically when they have gone dormant to keep the account from being charged the monthly fee for no reason. Now last year they reactivated cards when the first stimulus check went out and according to their website they are taking steps again this time to get the stimulus money passed thru timely but you must log into your account to see the information :

https://turbodebitcard.intuit.com/