Say mailing refund when was supposed to be direct deposits

Forum|Forum|7 years ago
June 7, 2019
13 replies
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TurboTax Deluxe Online

Best answer by rjs

If the IRS encounters any problem sending the direct deposit, they change it to a check sent by mail. They don't spend any time trying to figure out why the direct deposit didn't work, or trying to make it work. Also, they will not send more than three direct deposit refunds to the same bank account. Any additional refunds are sent by mail.

In any case, there's nothing you can do about it at this point, so just wait for the check to come in the mail.

You could try asking your bank whether they rejected the direct deposit, and if so, why. That might help you figure out what went wrong and possibly correct it for next year. But it's possible that the direct deposit never got to your bank. If you talk to someone at the bank, also ask them what the correct routing number is for direct deposits, and make sure you entered it correctly. Also double-check the account number that you entered.

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ANTISEPTIC2021

Level 2

hotsue55

Level 2

I am trying to see of my 1400 be deposit

JeanneLO

Level 14

For information on when you can expect your stimulus payment, check the IRS Get My Payment tool, which was relaunched on March 15th.

Please see this TurboTax article for more information: Where’s My Third Stimulus Check?

@hotsue55

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Meg1004

Level 2

Anyone else having this trouble says mailing on feb 24 but it was suppose to direct deposit?

CassLO

Level 11

The IRS explains the possible reasons why they mail out a paper check instead. Please see the information listed on the IRS website below:

"I requested a direct deposit refund. Why are you mailing it to me as a paper check?"

There are three possible reasons. They are as follows:

We can only deposit refunds electronically into accounts in your own name, your spouse's name or in a joint account.
A financial institution may reject a direct deposit.
We can’t deposit more than three electronic refunds into a single financial account.

You may also reach out to the IRS directly: How do I contact the Internal Revenue Service (IRS)?

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