Refund was received and then was approved but now when I check wheres my refund it’s saying error incorrect information?

Forum|Forum|6 years ago
February 3, 2020
4 replies
14 views

Irs accepted and then approved but now error message is saying wrong info

TurboTax Deluxe Online

aprillynn32

Level 2

Same here! My daughters has been saying that since she filed last week and hers was approved too.

DonnaLO

Level 12

If there is no record of your return at where's my refund or you are getting the message "You may not have entered your information correctly", an important factor can be if you are married filing jointly. Make sure you are using the Social Security Number for the name that appears first on the return. Keep in mind that once the IRS notifies TurboTax that your return was accepted we won't get any more information from them.

Here are some other common reasons why your refund is not showing at Where's My Refund:

https://ttlc.intuit.com/replies/4242575

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whaggard1966

Level 2

Mine is doing that now too, what ended up happening with yours?