On February 4, 2020 I filed my 2019 taxes to get a return of $941.00 for federal and $113.00 for state refund and have yet to receive the turbo card I signed up for or any of the money I’ve been

Forum|Forum|6 years ago
April 15, 2020
2 replies
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TurboTax Free Edition Online

JakailaLO

Level 8

You can contact customer service. https://turbodebitcard.intuit.com/contact-us

Ignore the prompt asking for your card number. Choose #1 for lost, stolen, or cards never received, then choose #1 again, enter SS# if prompted and continue following the instruction

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VolvoGirl

Level 15

Has the IRS sent the refund? Was your return Accepted?

You can check your efile status here

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc. What does it say?