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Level 1
June 6, 2019
Solved

On 2/16/19, I was charged $19.99 for electronic submittal of my MN tax. However the electronic submittal was rejected (so mailed it in). Can I get a refund of the $19.99?

  • June 6, 2019
  • 1 reply
  • 0 views

I also mailed in the federal tax forms.

Best answer by DoninGA

To contact TurboTax customer service/support use their contact website during business hours.  If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Support is open from 5am to 9pm Pacific time

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

1 reply

DoninGA
Level 15
DoninGALevel 15Answer
Level 15
June 6, 2019

To contact TurboTax customer service/support use their contact website during business hours.  If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Support is open from 5am to 9pm Pacific time

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax