TurboTax

File with experts
File your taxes
Experts at your fingertips

An expert helps with your taxes, or does them for you
TurboTax Expert Full Service

TurboTax Expert Assist

TurboTax Self-Employed
Prior year taxes
File myself
File myself
Do it yourself

We'll guide you step-by-step
TurboTax Do It Yourself

TurboTax Self-Employed

TurboTax Desktop
TurboTax Free

Activate your product

Prior year taxes
Business
Business
Business taxes

Get your T2 corporate return done right, your way
TurboTax Business

TurboTax Business Desktop
Tax situations
Tax situations
Tax situations

Find extra guidance for your big life moves
For investors

For 25 and younger

For self-employed

For new to Canada

For life changes
Resources
Resources
Resources

Explore tax tools, get tips, and read reviews
Personal income tax calculator

RRSP savings calculator

Learning hub

TurboTax support (FAQ)

TurboTax community
Pricing

Level 1

Solved

My savings account interest is listed as $17,000 instead of $20.00. I am unable to Edit it bu clicking on Edit. How can I fix this major issue?

Forum|Forum|7 years ago
June 3, 2019
1 reply
14 views

No text available

TurboTax Deluxe Online

Best answer by BillM223

Did you import your 1099-INT by indicating the company?

If so, please copy down the information that is supposed to be on the form (it may display correctly but under the covers, TurboTax may have received some bad data), then delete the 1099-INT on the table on the screen "Here's the interest we have so far", then re-add the information ("I'll type it in myself").

TurboTax depends on the financial institution correctly building the data packet for the 1099-INT information for the import to succeed. Obviously, with millions of such documents, sometimes that doesn't happen.

In addition, anything traveling through the Internet is subject to possible degradation in transmission.

Level 15

Did you import your 1099-INT by indicating the company?

If so, please copy down the information that is supposed to be on the form (it may display correctly but under the covers, TurboTax may have received some bad data), then delete the 1099-INT on the table on the screen "Here's the interest we have so far", then re-add the information ("I'll type it in myself").

TurboTax depends on the financial institution correctly building the data packet for the 1099-INT information for the import to succeed. Obviously, with millions of such documents, sometimes that doesn't happen.

In addition, anything traveling through the Internet is subject to possible degradation in transmission.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"