My return was accepted on Feb. 1st at 2am. Today when I checked it says "the information you entered can not be found and/or incorrect "?

Forum|Forum|7 years ago
June 6, 2019
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TurboTax Deluxe Online

Best answer by HeatherPLO

Give their system 24-48 hours and then try again. If you still aren't able to pull it up, I would contact the IRS vis phone. Please see below on how to get through to an agent:

1-800-829-1954 Monday - Friday 7AM-7PM local time. To get to a live agent quicker: Choose Option 2, then Option 1, then Option 3, then Option 2. When it asks for a social security number or EIN, don't enter anything. After asking twice, it should send you to another menu. Then press Option 2 for personal or individual tax questions.

HeatherPLOAnswer

Level 14

Give their system 24-48 hours and then try again. If you still aren't able to pull it up, I would contact the IRS vis phone. Please see below on how to get through to an agent:

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