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Level 1
May 1, 2026
Question

My refund was supposed to be sent to my bank account However I have not received it

  • May 1, 2026
  • 1 reply
  • 74 views
Where did y’all send my money

1 reply

DoninGA
Level 15
Level 15
May 1, 2026

TurboTax does not receive any kind of tax refund, federal or state.

 

Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

 

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.

 

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_...

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.

Level 15
May 1, 2026

@ antoniocurtiss22 

Or did you choose one of the refund options that uses a third-party bank to first receive the refund from the IRS, such as the "pay fees out of refund", or the "Up to 5 days early" offer, or Refund Advance?   If so,  which option?Then we can likely tell you how that is handled by a third-party bank once the IRS releases the funds.