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Level 2
March 7, 2021
Question

My e-file has been rejected now 5 times.

  • March 7, 2021
  • 1 reply
  • 0 views

I have TurboTax Deluxe. I have completed and e-filed my 2020 tax return. It has been rejected now 5 times. I have verified my AGI with my 2019 tax return and even logged in to the IRS website and verified the number is correct.

I have filed my mail for the previous 7 years but want to file electronically this year.

I have verified all info correct   and have filed jointly with my wife.

What else can I try to get this returned filed electronically? I am stumped...

 

 

    1 reply

    Alumni - Champ
    March 7, 2021

    What is the exact rejection message/code?  Try using 0 (zero) as the 2019 AGI. If that doesn't work, your only choice is to print, sign and file by mail.

    Level 2
    March 7, 2021

    Rejection code is IND-031-04