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Level 1
February 9, 2020
Question

My computer will not let me print my 2019 tax form. I see the button but nothing happens. What can I do?

  • February 9, 2020
  • 3 replies
  • 21 views
No text available

3 replies

Level 8
February 10, 2020

Please try refreshing your browser and clearing out your cookies. If that does not work, try clearing out your browser's cache. You may also want to try a different browser. 

 

Please see below for information on how to delete your cookies. 

https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978

 

Please see below for information on how to delete your cache.

https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

 

If you would like to contact customer support for additional assistance please see below. 

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

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Level 2
May 11, 2020

My browser is no longer supported. Does this mean I can't use Turbo Tax this year?

DawnC
Level 15
May 11, 2020

TurboTax is compatible with all common web browsers and operating systems.  Here’s what you’ll need to use TurboTax

 

Here are the minimum system requirements for TurboTax 2016 through 2019 software for Windows Basic, Deluxe, Premier, Home & Business, and Business editions. We no longer sell or support TurboTax for 2015 or earlier tax years.

 

What issue are you having with your browser?    @Hixanator

 

 

 

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