Level 1

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My bank account got closed and I sent my refund to that bank account, so what should I do?

Forum|Forum|7 years ago
June 7, 2019
10 replies
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TurboTax Free Edition Online

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There is a slight possibility that you might be able to update your bank information. If you had chosen the Refund Processing Service (allowing TurboTax to take their fees out of your federal refund), you can try going to the Santa Barbara Tax Products Group website for assistance. When you use the Refund Processing Service, your refund get's sent to a "middle man" (Santa Barbara Tax Product Group) who then transfers your fund to your bank account and transfer TurboTax's Fees to their account. So if you can speak with someone there, they maybe able to update you direct deposit information before they attempt to deposit the funds.

If you did not use the Refund Processing Service, you may be able to contact the IRS directly (800-829-1040), after the return has been accepted, and see if they might be able to update your bank account information.

If you aren't successful in getting the bank account information updated, don't worry. If the IRS/Santa Barbara Tax Product Group is unable to deposit your refund amount they will send you a check in the mail.

N

nancilw

Level 2

How can I fix this and get refund quickly

N

nancilw

Level 2

U can open new account at same bank today. Can it be redeposited

A

ajthaking

Level 2

You can't do anything really at all they will send you a paper Che k in the mail most people receive theirs in as little as 10 days some people receive there's in about 2 weeks but the irs has to tell you that you will receive it in 5 weeks so you're not calling every day

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nancilw

Level 2

Omg I need it now

A

ajthaking

Level 2

Me and my wife did the exact same thing we know how you feel lol

U

usagibuns

Level 2

I did rhe same thing. Im waiting impatiently fod my refund to be sent by mail. Idk how to get a hold to an actual human being for the issue I'm having.

T

thodges97

Level 2

@usagibuns how long did it take all together?

A

Anonymous

Answer

There is a slight possibility that you might be able to update your bank information. If you had chosen the Refund Processing Service (allowing TurboTax to take their fees out of your federal refund), you can try going to the Santa Barbara Tax Products Group website for assistance. When you use the Refund Processing Service, your refund get's sent to a "middle man" (Santa Barbara Tax Product Group) who then transfers your fund to your bank account and transfer TurboTax's Fees to their account. So if you can speak with someone there, they maybe able to update you direct deposit information before they attempt to deposit the funds.

If you did not use the Refund Processing Service, you may be able to contact the IRS directly (800-829-1040), after the return has been accepted, and see if they might be able to update your bank account information.

If you aren't successful in getting the bank account information updated, don't worry. If the IRS/Santa Barbara Tax Product Group is unable to deposit your refund amount they will send you a check in the mail.

M

Maribella1214

Level 2

That’s what they told me 5 weeks and I was furious!!! 🤦🏻‍♀️

M

MsGee

Level 2

I'm dealing with the same exact issue. Have you received your check yet?

A

Anonymous

If your tax return has already been accepted, it is too late to change your bank information. If the direct deposit account you entered is now closed, you should be expecting a paper check in the mail. See our FAQ regarding Entering the wrong direct deposit information.

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Ileigha1979

Level 2

My credit karma spending account is closed . I have a savings account through credit karma that's opened but I'm worried that I won't get it because my state check was returned already