Skip to main content
Level 2
December 14, 2024
Question

Just realized I never received return status emails for 2023 taxes after I filed. Then I realized even though filed, they never made it to IRS. Why would this happen?

  • December 14, 2024
  • 11 replies
  • 42 views
No text available

    11 replies

    VolvoGirl
    Level 15
    December 14, 2024

    Either you didn’t finish filing or your efile rejected.  Or you were suppose to mail it.  Did you use the Online version?

     

    Did you go all the way through the File tab, through the 3 steps and hit the big orange Transmit Returns Now button?

     

    When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.  And check your spam folder for them.

     

    When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  What does it say?

     

    If you didn’t file you have to print and mail it now.  Be sure to attach any W2 and 1099 forms that show withholding on them.   

    Level 2
    December 14, 2024

    This would have been in April so as far as I remember, yes I went through all the steps and rec’d the email stating they were filed.  I never rec’d an email stating they were accepted, rejected or on hold though now that I’m looking back.  When I look at my account there is not a status, and when I go to the IRS Status look up it states nothing.  I’m just wondering why I received the email stating they were filed from TurboTax and then nothing from there.   

    Level 15
    December 14, 2024

    We cannot tell you what went wrong, since we cannot see your account.  But....it sounds like your returns were not filed successfully.  The only way to file now is by mail.    E-filing is closed permanently for 2023 returns.  Print the return, sign and date it in ink, and mail it.

     

     

    When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

     

    Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.

     

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**