Its been 45 days since my Fed return was accepted with no change on IRS website, but processing. I cant reach a person at IRS number due to volume. What are my options?

Forum|Forum|5 years ago
March 24, 2021
13 replies
79 views

No text available

TurboTax Self Employed Online

icecman

Level 5

You basically have one option....to wait. My return was filed 40 days ago. All the options to get information from the IRS show no return filed or pending.

SForrestLO

Level 11

@aaron-day

It can take anywhere from a few days to 3 weeks to update and show the status. The 21 days is just an estimated time frame. The IRS began processing returns on 2/12, you may not find a record of it or the website may say that you have put in incorrect information when tracking your federal refund. As your return moves through the system, the status of it will be updated.

Since Turbo Tax will not have the status of your refund, continue checking the Where’s My Federal Refund tool for updates. Updates are made daily, usually overnight.

Please use this link to track your refund from the IRS

Tax Season Refund Frequently Asked Questions

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

Teryan14

Level 2

It took the IRS to update the website for me on the 45th day after I had filed and my taxes had been accepted on 2/12/21! According to their website if I don't have my refund by the 45th day they owe me 3% of interest just like they would charge me! I didn't get my refund for another two days (so they owe me $140 in interest) and was charged a $40 bank processing fee that I did not agree to! I am also missing $1200 (an exact amount of a dependents stimulus money, I find this suspicious) from my refund with no explanation from the IRS. According to the website I was suppose to get a paper stating why 3 days ago and I still don't have it. There is a [phone number removed] phone number and ext 332 and it does not get me to a customer service representative like it says on their website. I am thoroughly disappointed in turbo tax and the IRS in this matter. If ANYONE has ANY ideas please let me know here!

LenaH

Alumni - Expert

Per the IRS, if an amount was entered on line 30 for the Recovery Rebate Credit but you were not qualified for the credit, the IRS will calculate the correct amount, make the correction to your tax return and continue processing your return. This adjustment caused the significant delay with your refund.

It seems as if your two dependents were not approved for the first stimulus payment received ($600 x 2).

Per the IRS, to be a qualifying child of an individual for purposes of the payment, generally the individual must live with the child for more than half of the tax year, the child must not provide over half of his or her own support for the calendar year, and the child must not file a joint return for the tax year. The child also must be the individual’s child, stepchild, eligible foster child, sibling, grandchild, niece, or nephew. In addition, to be claimed as a qualifying child, the child must be a U.S. citizen, permanent resident or other qualifying resident alien. The child must be under the age of 17 at the end of the year for the tax return on which the IRS bases the payment. Also, a qualifying child must have an SSN valid for employment or an adoption taxpayer identification number (ATIN). A child who has an ITIN is not a qualifying child for this payment.

In addition, please compare the information you entered on your 2020 return for your child against the child’s Social Security card. If the name and number entered on the return does not match what is on the card, the credit will be denied for that child. If you identify an error in the tax return entry, contact the IRS at the number provided on your notice and have a copy of the Social Security card(s) available.

Please try contacting the IRS in the morning, as the most calls received are probably mid-day.

2020 Recovery Rebate Credit — Topic G: Correcting issues after the 2020 tax return is filed

@Teryan14

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"