TurboTax

Level 1

Question

It's telling me I'm not eligible to pay with my refund and I don't know why as that is what I've done every year prior. I literally don't have the money in my account.

No text available

Level 15

To use this payment option:

Your federal or state (if applicable) refund must be enough to cover your TurboTax fees.

You must have a valid US address (not a PO box or commercial address).

You have to e-file.

The name on the bank account needs to match the name on the tax return.

You'll need to direct deposit your refund into a single account.

Note: If your TurboTax navigation looks different from what’s described here, learn more.

How can I pay with my federal refund?

To pay with your refund:

Open or continue your return.

Select File from the left menu.

On the Just a few steps left... screen, select Start or Revisit for the first step.

On the next screen, select View payment options.

Under Pay for TurboTax, select Use your refund.

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