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Level 3
January 25, 2020
Question

Is My Return taking a, long time to be accepted because I have an advance?

  • January 25, 2020
  • 3 replies
  • 18 views
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3 replies

DoninGA
Level 15
Level 15
January 25, 2020

Your tax returns will remain Pending until the IRS starts receiving tax returns.

Go to this IRS website for the official start date - https://www.irs.gov/newsroom/irs-opens-2020-filing-season-for-individual-filers-on-jan-27

MoneshaHAuthor
Level 3
January 28, 2020

So after efiling I was toldi qualified for a 2,000 advance on my return.   Was approved on 1.27. At 6:17 pm Est and it's 8:02 pm Est, still no advance when calling the Turbo card the, lady told my I didn't qualify because I didn't receive a email??????  What in the world I would've choose to get my refund, direct deposit instead of this card?  

Level 14
January 28, 2020

Check your junk mail to see if the email happened to be sent there.  Pre-approval for a refund advance is on a case by case basis.  For additional information, view the FAQ here: https://turbotax.intuit.com/refund-advance/

The refund advance program is run through First Century Bank, a partner site, and they are responsible for determining if you qualify. https://ttlc.intuit.com/community/refunds/help/about-refund-advance/00/27333

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