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Level 1

Question

Is it true that turbo tax users’ tax refunds are being delayed up to 10 weeks due to a line 30 error?

Forum|Forum|5 years ago
March 10, 2021
35 replies
150 views

I’ve read on several forums that this is why turbo tax users have not received our refunds by 21 days, including me!

TurboTax Deluxe Online

SweetieJean

Alumni - Champ

A TT user recently posted that an IRS told him that all returns (not just those from TT) claiming the Recovery Rebate Credit are being pulled for validation, and that it will take 10 weeks.

A Tax Pro friend of mine further said the IRS is dealing with issues such as (1) dependents incorrectly claiming independence and thus the stimulus; (2) folks saying they did not get the stimulus when they actually did; and (3) people mistakenly thinking this is the way to claim Stimulus #3, which has not yet been signed into law. So they are all being looked at more carefully.

Concerned6

Level 3

I didn’t claim the recovery rebate credit. Mine was accepted on the 11th and nothing since.

SweetieJean

Alumni - Champ

Well, the IRS is seriously backlogged because of all those extra stimulus filings, thus slowing down processing for everyone. On the general subject of stimulus/recovery rebate, the IRS mailed debit cards for stimulus #1 and #2 to some people. But those recipients may have thought it was junk mail and threw it out. So they filed for the Recovery Rebate, but the IRS records show they already were issued the stimulus. So that requires more processing.

VolvoGirl

Level 15

Turbo Tax doesn't make a error on line 30. If there is n error it would be a user error entering the wrong amount or claiming the wrong dependents etc.

Ammmy

Level 2

I didn’t claim it either but the glitch in turbo tax did I went back and reviewed my return and on line 30 it says 1200 I didn’t put that!

Harley6113

Level 2

That happened to me and my daughter as well! Mine was changed and so was hers. She just got her refund which was $600 lower with the explanation that it was because of line 30. She was given a reference number and we will be following up with the IRS for clarification. Mine is still showing pending in the IRS system, but since I see the same change made to mine on Turbo Tax I am thinking mine will be lowered as well. So frustrating!

bossman911

Level 2

Not true i look a my tax paper and line 30 is blank. IRS says i did

Ammmy

Level 2

It may not be true for everyone’s delay but it is true for some like me!!!!! Line 30 got filled with 1200 but was supposed to be zero I know what I put in and I double checked that question

580lady

Level 2

Mine and my husband's line 30 was changed!!!!! I've been doing my taxes over 10 years.....never a delay...so it looks like we are held off until they fix it

1confused1

Level 2

When is Turbo Tax going to be held accountable??? If a licensed Tax Preparer made a mistake we could hold them accountable? My line 30 is blank and I know I answered I did it correctly! I did a screen shot before I filed just to keep for my records. I filed February 23 and my status is still processing. At this point it is what is is. I’ll deal with the circumstances when it’s time! This BS is causing wayyyy to much **bleep** stress!!

Thank you all for the insight on how to deal with this. I guess I’ll wait for that IRS “letter” and file an amendment.

Ammmy

Level 2

I filed 2/12 I just got a update saying irs adjusted my refund and it’s 1200 lower the same amount turbo tax added on line 30 I did mine and both my adult kids taxes on turbo tax mine was the only one that got the glitch! Says I should get my refund by March 29 so I assume they are mailing a check! Irs adjusted the mistake but it did hold up my refund a month but definitely not using turbo tax next year!!!!

1confused1

Level 2

I know that’s right No To Turbo Tax!!!

Tax Act for me!!!!

Sbastion1

Level 2

Who do I contact for the mishap on line 30, $400 was entered. When TT asked if I received stimulus yes I did both of them and entered the info.

580lady

Level 2

From what I hear, they will automatically correct that amount after reviewing and recalculating. I was told that the IRS would fix it. Also, if they do have to correct line 30, you should receive a letter stating so.

ReneeM7122

Level 9

You are correct, the IRS is dealing with multiple new issues that were announced either before or after customers have filed their 2020 tax returns. They have assured us that they will fix errors and update calculations, and they are working with TurboTax to complete software updates. It should not take 10 weeks to receive refunds due to line 30.

Here is the latest information that we have regarding delayed refunds: What if my IRS refund is taking longer than 21 days?

@580lady

Dave187

Level 2

Had my refund reduced by $1200, IRS told me TT is calculating the line 30 wrong. Now I’m trying to get an answer and getting little help. I see guarantee all over the website but real world appears to be different.

VolvoGirl

Level 15

1200 was probably for the 2nd Stimulus check. The IRS has been adjusting returns that claimed it but the IRS already sent it. Did you get it after you filed?

A common adjustment is if you claimed the Recovery rebate credit on 1040 line 30 when you already got the Stimulus payment or got the second one after you filed or reported the wrong amounts or entered the wrong amounts in the 2 boxes. If you entered the total you got for both rounds in the same box it would think you didn't get the other one.

jojo10201

Level 2

Mine was excepted March 17 I had zero online 30 was told I still had to wait 10 weeks

SweetieJean

Alumni - Champ

Tax returns can go to the IRS Error Dept for other reasons. For example, your employer might not have reported your W-2 wages and withholdings to the government, so the IRS has to get in touch with them. Or you forgot to claim a state tax refund, or unemployment.

Susanmitschelen

Level 2

I filed Feb15, accepted Feb 15. Now April 22. Used Turbotax this year. Gave it a shot. Stupid ME!!!! GETTING IRRITATED SO I CHECKED"LINE 30"..... EMPTY..... WTHeck!!!! I answered yes and entered correctly, Double checked before I "clicked" my daughter and my MONEY away. I'm a widow of a Vet raising three kids ALONE. I DONT HAVE GOVERNMENT ASSISTANCE OF ANY KIND. I WORK!!!!! NO UNEMPLOYMENT I WORK TO SUPPORT MY FAMILY. NOW TURBO TAX IS STILL GOING TO CHARGE ME NEXT MONTH FOR THEIR SCREWUP... THEY SHOULD PAYE WHAT. OWED AND THEY WAIT FOR MY REFUND. I SMELL A CLASS ACTION LAWSUIT!!!!!!!

Cynthiad66

Level 14

This issue is still being reviewed. There is no date listed for completion, Please checkback often to see if resolved. It will most likely be resolved prior to May 17

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

Susanmitschelen

Level 2

May 17, ????? What year? Relying on refund for my 13yr old daughters BRACES... a Reliable Car..for school and work..... Let's see FEBRUARY 15,. MAY 17th( MAYBE?).. RESOLVED????? REALLY!!!!!. THREE WORDS....

CLASS. ACTION. LAWSUIT.

Will stick to H&R BLOCK. SHAME ON YOU TURBOTAX!!!! SHAME ON YOU. AND STILL TAKING MY MONEY. LETS SEE WHAT THE BBB SAYS. EVIDENTLY YOU STEAL MONEY FOR FROM US CITIZEN AND WE PAY YOUR PRICE TO THE IRS.

SHAME ON YOU. SHAME ON YOU. SHAME ON YOU.