I would like a refund for my turbotax..i have vista

Forum|Forum|7 years ago
June 6, 2019
7 replies
0 views

i paid $99..Only to find out that it will not suppost vista in less that 6 days My order # is QSTW1769802_ _ _ _

TurboTax Premier Windows

Best answer by rjs

Microsoft support for Windows Vista ends on April 11, 2017. TurboTax support for Vista does not end. You can still run 2016 TurboTax in Vista after April 11. See the following FAQ.

https://ttlc.intuit.com/questions/3383061-what-happens-if-i-install-turbotax-2016-on-windows-vista

VolvoGirl

Level 15

You can install on Vista
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1901571-turbotax-for-windows-system-requirements">https://ttlc.intuit.com/questions/1901571-turbotax-for-windows-system-requirements</a>

taxgalAuthor

Level 2

yes, i did and it said it will stop supporting vista on the 12th..is there anyway to get m email addy out of the questyion so the whole world won't see it?

VolvoGirl

Level 15

Where does it say it will stop on the 12th? I don't see your email address anywhere.

taxgalAuthor

Level 2

a profile popped up that gave me a place to edit my profile "whew"

taxgalAuthor

Level 2

After i paid $99 and started the download something said it was incompatable with 2015 and ask if i would like to patch or d delete old version..i chose delete..after download asked to connect to internet to download updates..That's when it said that as of the 12th they would no longer be supporting vista.

taxgalAuthor

Level 2

OH LOOK !! And here it is on the community posts from three month ago !!  My bad..it's the 11th..not the 12th.   Oh Damn 😞  It gets worse....

    To top it off, and more importantly, the same post says "your computer may be more vulnerable to the latest viruses and security breaches once Microsoft stop releasing patches for Vista." !!

    So, who's the ass?  Me? ..for only looking at the sites security and privacy statements on the purchase sight and not fine-tooth combing the blogs..Or them ?, for not making this clear to the public before they purchase an item in which they are intrusting with their most confidentional information.

Why didn't they make me aware of this before i paid for it  !!

May i have money back please??

rjs

Answer

Level 15

Microsoft support for Windows Vista ends on April 11, 2017. TurboTax support for Vista does not end. You can still run 2016 TurboTax in Vista after April 11. See the following FAQ.

https://ttlc.intuit.com/questions/3383061-what-happens-if-i-install-turbotax-2016-on-windows-vista