I will NEVER do business with turbo tax again. My stimulus is not going to my green dot card after I was promised it was. I got no refund advance. I did nothing wrong.

Forum|Forum|6 years ago
April 15, 2020
5 replies
36 views

No text available

TurboTax Deluxe Online

Best answer by Esucbt

@klehnhardt Sir you do not understand. I called 2 times asking about the card that Intuit Turbotax is pushing. I asked if my stimulus would go onto the card. I was told yes it would. After not receiving my money when EVERYBODY else did I finally got onto the IRS website which stated they did NOT have any banking information on file. Since Intuit was in bed with the federal government through this process I will no longer do business with Intuit Turbotax again. In addition to the stimulus debacle it took help from my Senators office to correct the error in my taxes that should have been caught by the program. That is also causing a delay in my refund. So where will my refund go because the Green Dot Turbo Card isn't worth the plastic it is made from. If someone would like to call me to further discuss feel free my account info is available to you. But either way I am furious

K

klehnhardt

Level 10

To determine were your Stimulus Payment will be deposited got to: Get My Payment. It will show the last 4 digits of the bank account in which the funds were deposited.

If you did not receive the full amount of the Stimulus Payment that you were entitled to receive, on your 2020 taxes you will be able to reconcile the amounts between what you should have received and what you did received and receive the remainder of the Stimulus Payment.

Presently, the IRS has not set up a process to request the additional entitled payment amount this year.

E

EsucbtAuthorAnswer

Level 2

@klehnhardt Sir you do not understand. I called 2 times asking about the card that Intuit Turbotax is pushing. I asked if my stimulus would go onto the card. I was told yes it would. After not receiving my money when EVERYBODY else did I finally got onto the IRS website which stated they did NOT have any banking information on file. Since Intuit was in bed with the federal government through this process I will no longer do business with Intuit Turbotax again. In addition to the stimulus debacle it took help from my Senators office to correct the error in my taxes that should have been caught by the program. That is also causing a delay in my refund. So where will my refund go because the Green Dot Turbo Card isn't worth the plastic it is made from. If someone would like to call me to further discuss feel free my account info is available to you. But either way I am furious

J

JohnPahssen

Level 2

I am going through the same crap and I can't get a straight answer from anyone

J

JohnPahssen

Level 2

I can't find out where my $1200.00 Stimulas payment was sent? The IRS said it was sent to Turbo Tax, Turbo tax does not show they received it to my Green Dot Card? So who has my money?????

Critter-3

Level 15

Ok ... once the IRS released the simulus it goes to the processing bank and then to the debit card ... track it down this way ...

Check SBTPG: by logging into their website at: https://cisc.sbtpg.com/

Or you can get 24-hour automated info by phone at: https://cisc.sbtpg.com/contact.aspx

Check at Turbo Tax Visa : If you have any questions or need assistance with your Turbo Prepaid Visa Card, please visit TurboPrepaidCard.com or call us toll-free at (888) 285-4169.