I WAS CHARGED AND I CANT DISPUTE IT

5 replies
33 views

Hello I am a college student who filed my taxes with the free turbo tax option. I received a 200$ charge from turbo tax inuit that did not show up on my profile, but did show up on my bank statement. I have photos of all of these transactions and would like that charge taken off of my account please.

TurboTax Free Edition Online

SweetieJean

Alumni - Champ

Are you sure it was from TT? Who is listed as the merchant on your credit card bill? There are a few scams out there right now. Could someone else (family or friend) have used your credit card?

eschabelAuthor

Level 2

yeah it was from Intuit Turbo Tax 😞

KatrinaLO

Level 14

If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number here. If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

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Jmacmccann

Level 2

I was also overcharged. Fee for self-employed filing and no 1099 form submitted in tax return $89. How do I get refunded this fee from intuit/TurboTax!?

MichelleLO

Level 15

Product refund requests can only be handled through TurboTax Customer Support. You can reach support by following the instructions in the below TurboTax help article. Use the keywords billing issues so you get to the right person.

What is the TurboTax phone number?

@Jmacmccann

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