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Level 1
May 3, 2026
Question

I was charged $35 to get my refund early and didn’t receive it for almost 2 months and when I spoke to an agent they said I would be reimbursed for it and I never was

  • May 3, 2026
  • 1 reply
  • 63 views
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1 reply

RachelW33
Alumni - Expert
Alumni - Expert
May 5, 2026

If you chose the Up to Five Days Early Refund Delivery option, you should not be charged the fee if you don't receive your refund early.  Keep in mind, with this option, your fees are not paid to TurboTax until the IRS released your money.  

 

If your refund was not issued to you early and your fees included the $35, please contact TurboTax support to resolve:  How do I contact TurboTax? 

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