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MrTim28
Level 2
February 12, 2022
Question

I was approved for the advance but that was on Jan 26th 2022 its now Feb 12th 2022 and I have not gotten it still

  • February 12, 2022
  • 3 replies
  • 15 views
I am currently without a phone so I cant talk to support I have a laptop but still cant get any answers, the last time I talked to someone they said everything looked good on the TurboTax side that I needed to talk to CreditKarma they are not responding

3 replies

CarissaM
Level 15
February 12, 2022

The refund advance is all handled by Credit Karma. Once the return is submitted, we do not have any information on the refund advance. 

 

You can contact Credit Karma by clicking here. 

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MrTim28Author
Level 2
February 17, 2022

They push it back to yall and the IRS and its harder than hell to get through to them right now so the issue now is I am not paying for what I didnt get

HeatherPLO
Level 14
February 18, 2022

For further assistance, please reach out to us directly using the Help Article here.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
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