I recieved form 6419 stating that I was paid $1800, but I actually recieved $0. What do I do?

Forum|Forum|4 years ago
February 10, 2022
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TurboTax Free Edition Online

VolvoGirl

Level 15

See the IRS last question 10

https://www.irs.gov/credits-deductions/2021-child-tax-credit-and-advance-child-tax-credit-payments-topic-h-reconciling-your-advance-child-tax-credit-payments-on-your-2021-tax-return

DawnC

Level 15

Review your payments in the Child Tax Credit Update Portal to ensure the payment was not returned. If you did not receive the payment and the payment was not returned, you may request the IRS to trace the payment. If it is determined the payment was not received or was returned to the IRS, IRS records will be updated, and you can exclude the payment from the aggregate amount of advance Child Tax Credit payments you report on your tax return.

This will allow you to claim, if eligible, the missing payment with your Child Tax Credit on your 2021 return. Contact the IRS, as soon as possible, from 7 a.m. to 7 p.m. local time at 800-908-4184. When you call the IRS, you must provide the following information about the missing payment: the payment date, method, status, and amount that is displayed in your Child Tax Credit Update Portal.

To prevent delays in the processing of your return, don't file your tax return before you get the payment traced and/or the IRS records updated.

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