I never received my 2019 state refund check but according to government records it was mailed to me and deposited. I was never mailed a check. what do I need to do?

Forum|Forum|4 years ago
February 14, 2022
2 replies
2 views

I followed up by calling the number that was on a letter that said my refund has been sent to me. they told me that all they could see was that it was deposited on a particular date. I have bank records to prove that it was never deposited into my account and there’s got to be someway to track the check to see who signed for it. Who should I contact for help with this?

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xmasbaby0

Level 15

Only the state can help with this. TurboTax never knows if you received your refund or what happened after you filed.

https://ttlc.intuit.com/community/state-taxes/help/how-do-i-contact-my-state-department-of-revenue/00/25573

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

SteamTrain

Level 15

@Aggiegirl1983

One thing that people can do...check last year's full tax filing..a NEW PDF download of your 2020 tax file contains all the worksheets.

Then down in the Stae section of the PDF , there is a state "Information Worksheet". ~Part V (it varies some) of that worksheet, it shows who the refund supposedly went to...Name, Account and Routing number.

Sometime people totally miss that it went to their Financial/brokerage account, and not their Bank.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*