I need assistance to have my credit card refunded for efile, because I a mailing my returns. Can you help?

Forum|Forum|7 years ago
June 4, 2019
3 replies
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TurboTax Free Edition Online

SweetieJean

Alumni - Champ

There is no TT Online efile fee. It is to prepare the return.

gold2725Author

Level 2

I paid for my state tax to e-file, but because it has been rejected, therefore I have to mail in my returns. My credit card has already been charged, so I would like to be refunded $24.99 which was the cost of the charge

herbertcsmith

Level 2

Order # TTDCDLA187648880 I was unable to efile due to a glitch in your solftware which I had to override to be able to file my federal and state returns by mail. Please initiate refund.

Herbert C. Smith

xmasbaby0

Level 15

@herbertcsmith

No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Motage1654

Level 2

I had to file for an extension for my state return after having paid for the state of Kentucky to e-file and will be mailing my state return and would like my credit card refunded for the e-file