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Level 1
June 1, 2019
Question

I nearly completed my 2018 Federal return and my MacMini crashed. I can't find my nearly complete 2018 return. Help! I used a CD from Sams

  • June 1, 2019
  • 1 reply
  • 1 view

I'm using a TurboTax Deluxe CD.

1 reply

Level 15
June 1, 2019


Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-user-id-or-password 

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.


https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535


**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**