Skip to main content
Level 1
November 6, 2020
Question

I found an old TurboTax debit card from 2014. Is there a way to see if there is money on the card? If so, can I replace it to access the funds?

I know that I had my refund put on the card, but I don't know if any of it is left.  I would like to access the money if possible, even if it means replacing the card or setting up a new account.

2 replies

Level 15
November 6, 2020

I think you will need help from customer support to chase that down----for the past several years the "card" has been a pre-paid TurboTax Visa but before that---in 2014-- it was more likely Netspend.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time  Monday-Friday

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
bluedeb
Alumni - Champ
Alumni - Champ
November 6, 2020

No one here would know anything about your TurboTax Debit card.  You would need to contact their Customer Service department for information about your card.  

(888) 285-4169

 

https://turbodebitcard.intuit.com/help-faq-s